Bitdefender Support Tool For Mac

  • “Bitdefender Antivirus for Mac” (from their website) and “Bitdefender Virus Scanner Plus” (from the Mac App Store) both cost money. Oh and they also have something else free on their website called “Bitdefender Adware Removal Tool for Mac” but it can only remove TWO adware programs, “Genieo' and “Vsearch”, not a very long list.
  • Bitdefender Antivirus for Mac comes with the most advanced cybersecurity technologies in the world which gives you freedom to enjoy your Mac to the max. Protection Bitdefender consistently scores best protection in malware detection tests run by independent labs.

Antivirus help and support for Bitdefender products. 24/7 technical assistance to promptly resolve any issues with your security software. Open a ticket to the Bitdefender Support Team, enter the requested information, attach the log file and the screenshot, and click SUBMIT. If you already have an open ticket with the issue, reply to the confirmation email received from Bitdefender and attach the files to it. Bitdefender Adware Removal Tool for Mac - free your Mac from annoying adware Last updated on: Bitdefender Adware Removal Tool for Mac can be an extremely useful tool when you have to deal with pop-ups or ads.

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Bitdefender Antivirus for Mac found 99 percent of the malware we used when testing internet security software for Mac, and it automatically removed most of them. As each threat tried to download, Bitdefender displayed a message letting us know that it stopped the attack. Other independent test labs also gave Bitdefender high scores for malware protection.

There were a few infected files that Bitdefender didn’t know exactly how to handle. These were files that were made to look like legitimate programs, even in how they were named, that contained a virus deep within them. It recognized they were suspicious and tagged them so we could go in and decide what to do. This security software also left some infected files only partially dealt with – we had to go back in and tell the program to finish the job.

Bitdefender Antivirus for Mac requires a few more steps to set up than most security programs. Also, some functions can only be accessed from the online portal and not from the desktop dashboard. This is less convenient than having all settings, tools and functions together at your fingertips.

This security software did a decent job blocking Windows malware but wasn’t the best. There were a few malware downloads that Bitdefender didn’t stop, and a couple of dangerous websites it didn’t warn us about. It struggled a little to block Windows threats attempting to infiltrate through Safari, though it handled malicious files very well in Chrome. In both browsers Bitdefender marked search results so we could see if a page was safe to visit before clicking on it.

Another perk of Bitdefender we noticed during testing is it doesn’t create slowdown while running. Even during full system scans, Bitdefender didn’t cause sites to load or programs to download slower. And the scans themselves were really quick compared to other Mac internet security programs.

Bitdefender is missing a few important tools that other Mac internet security programs include, like a personal firewall, spam filters and a password manager. Other programs, including Norton Security Standard, have these, but it comes at a steeper price. Plus, you only get a single user license with Norton while Bitdefender gives you three. Bitdefender does have a vulnerability scanner, antiphishing tools and a VPN.

During our testing, we found it easy to set up security filters for each child we created a profile for. However, parental controls are not a feature Bitdefender lists for its Mac solutions. We reached out to Bitdefender’s support team and were told parental controls are not included with Bitdefender Antivirus for Mac, so it’s a mystery how we had access to them.

Bitdefender is our top pick for Mac internet security because it effectively detects and protects against Mac and Windows malware, includes a VPN, and comes with several user licenses at a decent price. It is a little difficult to use because some settings and tools can only be accessed from the online portal, and it’s missing some tools like a password manager and firewall. However, we recommend Bitdefender Antivirus for Mac as a good tool to protect your Apple computer.

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BitDefender positions itself as the absolute protection for Mac. Even though it prevents Apple computers form the possible malware and other threats, you may still find it useless one day. “How do I uninstall BitDefender from my Mac completely?” It is a good question. You see, it may happen so that once you remove BitDefender and reboot the device, some records may stay in the system, and it is important to remove the associated items from registry (its equivalent on Mac is a series of .plist files in several preferences folders). Otherwise, these leftovers may prevent the user from installing another antivirus or simply take valuable disk space.

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You may say that there is nothing easier than getting rid of software on Mac. Somehow, you are right, but the traditional method with Trash does not always erase the associated files and programs known as leftovers. It is not enough to drag-and-drop BitDefender to Trash to eliminate the antivirus once and forever. It may be a bit more complicated to uninstall antivirus than an app of another type totally.

The main problem is that the most recent BitDefender update has modified the app’s protection system. The developers added a watching feature that restores the files related to this antivirus each time the user attempts to get rid of them. The protection system is a serious obstacle if you want BitDefender to be gone entirely.

Do not panic if you manage to face one of the typical issues like:

  • After the launch, the antivirus cannot be stopped in the menu bar.
  • You can find just the alias of BitDefender Antivirus in Applications.
  • It is impossible to place BitDefender into the Trash as it is working.
  • Files related to the antivirus cannot be discovered by easy search.

Does any of the provided situations look similar to you? Well, several ways to toss away the antivirus completely are available, and you should take a look at them.

How to Uninstall BitDefender Mac Antivirus Solution

Mac owners often complain that they can’t install another antivirus while BitDefender’s leftovers are in the system. They start looking for the free methods to remove the nasty antivirus first. After that, they turn to some paid third-party apps. In any case, sooner or later you will get rid of BitDefender completely. Have a look at some of the possible ways to solve this problem.

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BitDefender is one of those tools that offer native uninstallers, so try it first. There is no guarantee it will delete just everything related to the antivirus, but you may succeed.

  • 1) Reduce any launched windows. Stop the antivirus. Then, just tap any empty space on the desktop.
  • 2) Push Go. Pick Utilities/Shift+Cmd+U.B. Another alternative is to launch Finder -> Applications -> Utilities.
  • 3) Run the BitDefender Uninstaller from the menu.
  • 4) Pick Uninstall from the popped-up window.
  • 5) Verify the procedure by typing the admin’s passcode.
  • 6) Once the uninstallation is over, choose Close. You may ignore the web page with a survey opening after that.
  • 7)Move to Macintosh HD -> Library. Find BitDefender folder. Throw it into the Trash. Enter the passcode once more.
  • 8) Do you have the app’s icon in Dock? Right-click it and choose Options->Remove from Dock. Empty the Trash bin afterward.
  • Press Go and pick Computer. Move to Macintosh HD -> Library -> BitDefender -> Central -> Agent.

Repeat the steps 3-8 after that.

Now, what are some of the possible leftovers? Those are the scan logs and Quarantine. Where can a Mac owner discover them? Go to Macintosh HD -> Library -> Application Support -> Antivirus for Mac. In case of any necessary items that have been set on quarantine, reinstall BitDefender. If there is nothing that matters to you, just drag-and-drop the full Antivirus for Mac folder to Trash.

Bitdefender Removal Tool For Mac

As for the rest of the leftovers, do the following:

  1. Launch Finder. Pick Go → Go to Folder.
  2. Enter the path of the top level Library on HD: /Library, and push the Enter button.
  3. Look for the items that have the title of antivirus or its vendor in the given locations and remove the files/folders that correspond to the search criteria:
  • /Library
  • /Library/Caches
  • /Library/Preferences
  • /Library/Application Support
  • /Library/LaunchAgents
  • /Library/LaunchDaemons
  • /Library/PreferencePanes
  • /Library/StartupItems

To minimize the risk of deleting something important, apply Search in the Finder window to hunt down the related items.

  1. Launch the user library inside Home folder: ~/Library.
  2. Enter the title, BitDefender, or the vendor’s name in the Search Bar. Click on Library.
  3. Define the corresponding files, right-click on them, and select Move to Trash feature.

If you are not sure about the potential components, conduct web research. The experienced Mac owners may utilize the Terminal window, which can be found in the Utilities folder. It would be the fastest yet the riskiest way to uninstall BitDefender entirely.

  1. Trash the files that obviously relate to BitDefender.
  2. Launch the Terminal app.
  3. Enter the offered command to detect the related elements: mdfind -name [bitdefender]
  4. Delete the related items using rm: sudo rm -rf /Whatever
Bitdefender Support Tool For Mac

What is a special BitDefender Virus Scanner for Mac? It is possible to check running applications, critical locations, and a certain location/whole system to find out whether there are some viruses. It is a free option, loved by many Mac users. However, if you decide to erase the entire BitDefender, delete this tool as well.

Once you apply the built-in uninstaller, you will get rid of the BitDefender virus scanner for Mac as well in case it is set up on your Apple computer together with Antivirus for Mac. If you prefer a good old drag-&-drop method, stick to this instruction:

  1. Launch Finder.
  2. Open Applications.
  3. Drag-and-drop the tool to the trash.

After that, scan this location for the possible leftovers: ~/Library/Application Support/Bitdefender Virus Scanner

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It is possible to erase those items whenever you want after the basic uninstallation process is finished.

  1. Launch a Finder window.
  2. Move Go -> Go to Folder…
  3. Enter this command: ~/Library/Application Support
  4. Push Go.
  5. Delete BitDefender Virus Scanner folder by tossing it into the Trash.
  6. Choose Empty Trash.

Third-Party App Uninstaller to Speed up the Removal

The article has listed everything one has to do to uninstall BitDefender Antivirus for Mac. Oh, wait, there is one more great method (which is one of the best, actually). It might cost a bit of money, but the results are 100% accurate. Besides, using a third-party solution is the quickest decision. On the example of an imaginary cleaning application that has an app uninstaller feature, the article explains the ways to uninstall BitDefender on Mac completely.

  • 1. Shut down BitDefender and make sure all the related processes are stopped. You may also restart your computer to avoid finding the running processes.
  • 2. Launch the cleaning/uninstalling application of your choice.
  • 3. There, choose BitDefender and run analysis to begin the checking procedure.
  • 4. Take a look at the elements that are scanned out from the system. Complete uninstallation and confirm your actions.
  • 5. After the uninstallation, you can run the scanning procedure once more to make sure you've cleaned out every bit of the app and related files.
Bitdefender Support Tool For Mac

Buy Bitdefender For Mac

If the antivirus is corrupted for some reasons, you may have to re-install it first before the full uninstallation.