Enter the MAC ID of a product you would like to return. RMA is only provided for Ubiquiti products purchased through official channels. But, the routers don’t allow the discovery tool to see new APs on other networks, so this is how we add one. In this example, we’ll say the Unifi controller is at 192.168.8.9. 1) Write down (or take a picture on your phone) the MAC address for the new Device. The Ubiquiti Discovery Utility software is based on a layer 2 connection which means that it will scan the mac address of only the Ubiquiti devices and from the mac addresses, the IP addresses of the Ubiquiti devices will be shown on the software.

Unifi Discovery App

Unifi Discovery Tool

I have had links go down in remote buildings that feed the backbone connection to the Ubiquiti server controller software. That causes a disconnect to show.

Unifi Discovery Tool For Windows

To setup these devices you can use the Ubiquiti Unifi Discovery Tool. It is provided for Mac, a Chrome Extension, or as a Java file (that can be used on Linux). It is provided for Mac, a Chrome Extension, or as a Java file (that can be used on Linux). Download the Ubiquiti Device Discovery Tool from the Chrome App store. With this tool, you can scan your network for Ubiquiti devices. With this tool, you can scan your network for Ubiquiti devices. Check if there are on the same network as you are. In this video, we’ll examine management of the UniFi Controller software through a quick analysis of UniFi Device behavior with and without the Controller online, as well as when, where and how.

Merely correcting the downed link causes that AP to be recognized and it reconnects to the server and becomes available.

I would think either you can bad communication to the AP or the AP itself has an issue.

Mine will flash GREEN when it is disconnected. You said yours is yellow?!? Yellow (I THINK) means it's not associated - or as Ubiquiti says 'adopted'.

Deacon